AWS Marketplace Subscription
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AWS Marketplace Subscription

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Overview

Customers who use Matillion Hub can pay via the AWS Marketplace, direct to Matillion, or via the Azure Marketplace, once they choose to upgrade to a paid plan.

Each customer can only have one active marketplace subscription set up at any one time, per account. For example, if your account is connected to the AWS Marketplace, and you try to connect to a different marketplace subscription, such as Azure then you will be prevented from connecting an additional subscription to your account. If you want to subscribe to another payment method, please contact your sales representative or support, who will be happy to help with your request.

This step-by-step guide will describe how to set up and configure your AWS marketplace subscription. Details will also be provided if you want to unsubscribe to this payment service, and provides information about SNS notifications when a customer subscribes and unsubscribes to pay from the AWS Marketplace.

Follow the steps below to configure your Azure Marketplace subscription.


Subscribing to AWS Marketplace

  1. Launch the AWS Marketplace. On the homepage, enter "Matillion" in the search bar. The Matillion - SaaS Billing listing will appear. Click Continue to Subscribe, situated on the far right.

If you are not already logged into AWS Marketplace, you will be prompted for your AWS account credentials.

  1. Depending on your current setup, you may also need to click Subscribe on the next page.

  1. To begin using this software, you will be redirected to the Matillion - SaaS Billing website. Click Set Up Your Account to set up your account, and complete your registration. If you are unable to complete your registration, you can always return here through the Your Software page on the AWS Marketplace, and manage your account subscription. For more information about your AWS Marketplace account status updates, refer to Appendix: AWS Marketplace SNS notifications.

  2. After the creation of your AWS Marketplace account, you will be redirected to the Matillion Hub log in/sign up page, where you can either register to the Matillion Hub or, if you are an existing customer, sign in. For more information, read Overview.

When you have logged into your account, your AWS Marketplace subscription will appear on the SaaS page of your AWS Marketplace.


Unsubscribing from AWS Marketplace

Customers can unsubscribe from their existing AWS Marketplace subscription and arrange to pay for their Matillion Hub account via a different payment method, such as credit card, invoice, or Azure Marketplace. For more information, read Manage Payment Details & Invoices.

Follow the steps below to unsubscribe from your AWS Marketplace subscription.

  1. Sign into the AWS Marketplace Console. On the homepage, enter "Matillion" in the search bar. The Matillion - SaaS Billing listing will appear.

  2. On the Manage subscriptions page, click Manage next to the software subscription listing that you want to cancel.

  1. Scroll down the page, select the Actions drop-down menu, and click Cancel subscription.

  1. Select the checkbox to acknowledge that all resources and data related to this subscription will be deleted, and that the data cannot be recovered, and then click, Yes, cancel subscription.

Immediately after you have confirmed that you want to unsubscribe, a message will appear at the top of the Manage subscriptions page of the AWS Marketplace Console, stating your subscription has been successfully canceled. For more information about your AWS Marketplace account status updates, refer to Appendix: AWS Marketplace SNS notifications.


Appendix: AWS Marketplace SNS notifications

The table below shows the SNS notifications Matillion will receive when a customer subscribes and unsubscribes to pay via AWS Marketplace.

Notification Status Description
subscribe-success When a customer successfully signs up to pay via AWS Marketplace.
subscribe-fail When a customer's payment method has failed.
subscribe-pending When a customer unsubscribes to pay via AWS Marketplace. This indicates that Matillion has an hour to gather final consumption and billing costs before the customer's payment subscription is permanently cancelled.
unsubscribe-success The customer has successfully unsubscribed to pay via AWS Marketplace.

If a customer unsubscribes and then immediately and successfully re-subscribes before the final unsubscribe-success message is sent, a subscribe-success message will be sent to Matillion instead.